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This page is dedicated to answering some of our most frequently asked questions!
If you don't find what your looking for here, feel free to contact us via email at info@pascualproductions.com

 

General

  • Do you take commissions?
    • I am currently not taking commissions at this time, but if you are interested in one for the future, you may refer to my custom order form at: tinyurl.com/customsbygeoff

Shipping

  • How is my print packaged?
    • Small to Medium sized prints that are 11 x 14" and under (5x7 & 11x14)  are sealed with a spill-proof plastic sleeve, and packaged flat in a sturdy cardboard mailer to ensure the protection of all art prints. We also place bright red "DO NOT BEND" stickers on the outside of the mailers to remind those handling your package to handle it with care.

    • Large prints that are 18x24" and above (18x24 & 24x36) are printed to order at a separate facility, and are packaged carefully in a rolled plastic sleeve and placed in a sturdy mailing tube. 

  • How long does it take for my package to arrive after I make a purchase?
    • Orders within the US will be shipped via USPS First Class Package at a flat rate of $5 (shipping & handling) within 3-5 business days.

    • For 24 x 36 prints please allow 7-10 business days for these items to be processed and 3-5 business days for shipping and delivery. 

    • International Orders: USPS First Class Package International allow 7-10 business days.
      -Includes Tracking in *select countries
      (*see for Country Eligibly: http://pe.usps.com/text/imm/immc2_022.htm ) 

  • I can't wait...Is there a way to get my prints to me faster?
    • For a quicker delivery, you have the option to upgrade your shipping to USPS Priority Mail for an additional cost

  • NOTE FOR INTERNATIONAL BUYERS
    • **International buyers are responsible for any additional duties & customs charges as your country requires**
    • International Orders: USPS First Class Package International allow 7-10 business days.
      -Includes Tracking in *select countries
      (*see for Country Eligibly: http://pe.usps.com/text/imm/immc2_022.htm )